Questions we get asked most

We work with NATULIQUE, Pure and Davines: low-tox lines made with certified organic ingredients. Our commitment extends beyond products. We implement eco-friendly practices throughout our salon, from energy-efficient lighting to sustainable waste management. More about how we work.

Absolutely. Our organic colours deliver vibrant, long-lasting results whilst being gentler on your hair and scalp. They contain naturally derived ingredients and exclude harsh chemicals, providing beautiful colour without compromising hair health. See organic hair colour for the detail.

The quickest way is to book online. You can also call us on (08) 9381 5766, email erinmorganhair@bigpond.com, or send us a message through the contact page. We recommend booking in advance, especially for colour services and weekend appointments.

Your first visit begins with a thorough consultation to understand your hair goals and assess your hair's condition. We'll discuss suitable treatments and products, then create a personalised plan. Please arrive with clean, dry hair if possible, and help yourself to an organic coffee or a herbal tea while you settle in.

Yes, if it is your first colour service with us. A patch test needs to be done at least 48 hours before your appointment and takes a couple of minutes, so drop in any time we are open.

There is metered street parking along Hay Street and free and paid parking in the surrounding Subiaco side streets. Subiaco train station is a short walk away if you would rather not drive. Full directions are on the contact page.

Yes, and we would encourage it once you have found someone you click with. You can pick your stylist when you book online, or say who you would like when you call.

Everyone here works to the same standards and the same low-tox product lines, and we keep notes on your colour formula and cutting history so another stylist can pick it up without you having to explain from scratch.

Any of our colour specialists. If you are not sure, book a consultation and we will put you with whoever is the best fit for what you are after. It costs nothing and saves a lot of guesswork.

Allow three to four hours for a first appointment, longer on dark or very long hair. It is not a service to squeeze into a lunch break. Book a morning or use our Wednesday late night.

Most clients come back every three to four months, sometimes with a toner in between to keep the blonde honest. That is the main reason people move from foils to balayage.

Yes, though not to a pale blonde in one visit if you want to keep the hair intact. Dark hair usually takes two appointments spaced a few months apart. We will be straight with you about that at consultation rather than after.

Any lightening changes the hair. Using gentler low-tox products, stopping at the right point and finishing with a treatment is how we keep that change to something your hair recovers from. If your hair is already fragile we will say so and suggest a treatment plan first.

Permanent colour deposits and covers: it gives you a solid, uniform result and a root line to maintain every four to six weeks. A liquid colour tones, glosses and blends. It evens the colour and adds shine without laying down a solid root, so it grows out softly. If you want complete grey coverage, permanent is the right answer. If you want tone, shine and far less upkeep, this is.

It blends them rather than covering them, so they read as brightness and dimension through the hair instead of being painted out. That works beautifully up to roughly half grey. Past that it starts to look like a lighter version of what you already have, which some people love. We will be honest at consultation about what your hair will give you.

Usually six to ten weeks. Because there is no hard line, going a little over does not leave you stuck the way an overdue regrowth does. Home care makes a real difference to how long the tone holds, and we will tell you what to wash it with.

Usually, and it is often the quickest way to fix a tone that has gone brassy or flat. Come in for a consultation first so we can see the hair and check its history: box colour and henna both change the plan.

It is the gentlest place to start. It tones and glosses without committing you to a root line, so if you decide colour is not for you, there is nothing to grow out. A lot of first-time clients start here.

Colouring, lightening and heat all break bonds inside the hair. That is the damage you feel as roughness, breakage and hair that will not hold a style. Bond repair rebuilds those bonds rather than smoothing over them. If you lighten, straighten or use heat regularly, it is worth doing; if your hair is simply dry, a conditioning treatment is the cheaper and better answer. We will tell you which you are at assessment.

No, and anyone who tells you otherwise is selling something. A split end can be temporarily smoothed but the only fix is cutting it off. What a treatment does is stop new ones forming as quickly.

Twenty to thirty minutes on its own. Added onto a colour or cut appointment it usually costs you no extra chair time at all, since it goes on while you are already processing.

Every colour appointment if you lighten your hair, every second or third otherwise. Through summer, more: sun and salt water undo a lot.

Often, yes. It is frequently a reaction to something in conventional shampoo or colour, and moving to low-tox products plus a scalp treatment clears it up. If it looks like a medical condition rather than a product one, we will say so and point you to a GP.

As early as you can. Saturday mornings through spring and autumn book out months in advance. Bridal parties in particular need the diary blocked well ahead.

For a wedding, we strongly recommend it. For a race day or a party, usually not. A trial lets us test how your hair holds and gives us photographs to work from on the day.

Day-old hair holds better than freshly washed. If you want it washed here, book it in, and do not turn up with it wet.

Yes, subject to the diary. Get in touch with the date, the number of people and the time you need to be finished by, and we will tell you honestly whether we can do it properly.